The Agent is the foundation of the surveillance system and must be installed on all computers and servers that you want to monitor. The Agent monitors the availability, performance, and state of the computer server at regular intervals. XEOX can send you notifications when a critical system or resource has failed, has deteriorated, or has reached a predefined threshold parameter.

The reporting intervals are based on an extensive big data analysis, which ensures optimal timing of the notification. The Agent has a very low cost, which means it can run conveniently on devices with minimal specification, and it updates automatically when a new version is released. There is no limit or cost to the number of agents that can be installed.

The Agent can be installed on the following operating systems:

This article describes the how to install the agent. In case you need to install the agent on more than one device and don't want to do it manually, please read the following:

You can access the installation page, either by clicking the Install Agent button in the menu, or accessing the Getting Started page on the dashbord and then selecting Download Agent. There are four different ways to install the agent.

XEOX is available for Windows, Mac and Linux. The installation process is the same for each operating system.

To download the agent, there are three version to download: The long term support version (LTS, black) that gets continuous updates and bug fixes, the current version (Current, blue), which is the latest stable version of our agent and the release candidate (RC, orange), that might require some bug fixes yet, but is a mostly stable version of our agent.

After downloading the installer, the wizard will go through the installation and end in the image above. Now copy the connection key from the installer in XEOX and enter it in the installation window

Click connect, and the agent is successfully installed

The first step is downloading the connection file by clicking the link

Click on the select connect file button and select the downloaded file. Then click connect. You do not need the connection key for this method.

Installing the agent via Windows Group Policy allows you to install everything unattended. You are not required to download the agent seperately.

Please refer to this article, for more information.

You are not required to install the agent seperately here. Just copy either the cmd script or the powershell script, based on what you want to use and the agent will be installed.

If you execute the Installer without any parameters, a wizard will guide you through the Installation. This is the recommended way for your first Agent installation.

Later you will probably install the Agent in unattended mode. This can be done with the /S parameter (Uppercase S for silent installation). With the /U parameter (Uppercase U for upgrade), the Installer will check if an Agent is already installed and install only in case of an older Agent or no Agent.

In bigger Environments, you probably prefer to roll out the Agent with a Group Policy.

The Agent is creating the hardware Object in Assets - Hardware. A few minutes after installation you should see your hardware.

Read more about Assets here.

A few minutes after a new installation the Agent is fetching Inventory and Windows Update statistics. This would be visualized in Devices.

Open Windows "Add or remove programs" and search for XEOX Agent. In the context menu you can uninstall the Agent.